PRIVACY POLICY

Effective Date: 15 September 2026
Last Updated: 15 September 2026

Banda Computer Centre (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, bandacomputercentre.com, or engaging with our products and services.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect personal information when you:

Visit or use our website.
Contact us through our contact forms.
Request a quotation or inquire about our products and services.
Purchase computers, accessories, or other products from us.
Request computer repair, maintenance, installation, or technical support.
Register for computer training or other services.
Contact us by telephone, WhatsApp, email, or other communication channels.
Subscribe to our newsletters, promotions, or other communications.

The information we may collect includes:

Full name
Telephone number
Email address
Physical or delivery address
Company or organization name
Information about products or services requested
Payment or transaction information where necessary to process an order
Information contained in communications you send to us
Technical information such as IP address, browser type, device type, and website usage information

We only collect information that is reasonably necessary for providing our services and operating our business.

2. How We Use Your Information

We may use your personal information to:

Respond to your inquiries and requests.
Process orders and quotations.
Provide products and services.
Provide computer repair, maintenance, installation, and technical support.
Deliver products or services to you.
Communicate with you about your orders or service requests.
Provide information about products, services, promotions, and offers where permitted.
Improve our website, products, and customer experience.
Maintain business records.
Prevent fraud, misuse, or unauthorized access.
Comply with applicable legal and regulatory requirements.

3. Website Contact Forms

When you submit information through a form on our website, the information you provide may be used to contact you regarding your inquiry or request.

Please avoid submitting confidential information, passwords, banking PINs, or other highly sensitive information through ordinary website contact forms.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

Remember user preferences.
Understand how visitors use our website.
Improve website performance.
Monitor website traffic and usage.
Provide relevant content and functionality.

You may be able to disable cookies through your web browser settings. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

Our website may use third-party services such as:

Website hosting providers
Website analytics services
Payment service providers
Communication platforms
Social media platforms
Maps or location services
Security and spam-prevention services

These third parties may process information according to their own privacy policies.

Where third-party services are used, we take reasonable steps to ensure that information is handled appropriately and only for legitimate purposes.

6. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

Employees or authorized representatives who need the information to provide services.
Delivery and logistics providers.
Payment service providers.
IT and website service providers.
Professional advisers or service providers.
Government authorities or regulatory bodies where required by law.
Other parties where you have provided consent or where disclosure is necessary to protect our legal rights or prevent fraud or misuse.

We only seek to share information that is reasonably necessary for the relevant purpose.

7. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore avoid sending highly confidential information through unsecured communication channels.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information where there is no legitimate reason for us to retain it.
Object to or restrict certain uses of your information.
Withdraw consent where processing is based on consent.
Ask questions about how your information is being processed.

Some requests may be subject to legal or operational limitations.

10. Direct Marketing

Where permitted, we may contact you about new products, services, special offers, promotions, or other business updates.

You may request that we stop sending promotional communications to you at any time.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent or authorization.

Where our services involve training or activities for children or students, we may collect information only as reasonably necessary for providing those services and in accordance with applicable requirements.

12. Links to Other Websites

Our website may contain links to third-party websites, including social media platforms, manufacturers, suppliers, payment services, or other websites.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updates will be posted on this page, together with the revised “Last Updated” date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us through the contact details provided on our website.

Banda Computer Centre
Location: Banda, Kyambogo Road, Kampala, Uganda
Website: bandacomputercentre.com

We will make reasonable efforts to respond to privacy-related requests within an appropriate period.